Impressum

Website provider details

Official representative

Moveon d.o.o. is the official representative of Rainman watermakers for the Adriatic. Rainman and Jet Thruster are trademarks of their respective owners. They are used only to describe the products we sell.

Photos and content

The photos and texts on this site are the property of Moveon d.o.o. or are used with the permission of rights holders. They may not be copied or published without written consent.

Privacy Policy

How we handle your personal data

At Moveon d.o.o. we respect your privacy and are committed to handling personal data responsibly and securely, in accordance with the General Data Protection Regulation (GDPR) and applicable Slovenian law.

1. Data controller

• MOVEON inženiring, svetovanje, servis d.o.o.
• Address: Šercerjeva ulica 22, 4240 Radovljica, Slovenia
• Email: info@vesselspa.com
• Phone: +386 40 231 372
• Website: www.vesselspa.com

2. What personal data we collect

Depending on the purpose of your contact with us, we may process the following data:

• your name and contact details;
• company name and invoicing details;
• details of the vessel, engine and other equipment you enquire about or order services for;
• the content of your enquiries and business correspondence;
• data on orders, purchases, service work and warranty claims;
• data on the use of the website, where its collection is lawfully enabled.

We collect only the data that is necessary for each purpose of processing.

3. Purposes and legal bases of processing

Enquiries and quotations

When you contact us via the website, email, telephone or forms on social networks, we use your data to handle your enquiry, prepare a quotation and continue the communication. The legal basis is taking steps at your request before entering into a contract or, where appropriate, our legitimate interest in answering business enquiries.

Sales, service and warranty

We process data to carry out orders, sell products, perform service work, deliver goods, issue invoices and handle complaints and warranty claims. The legal basis is performance of a contract or compliance with legal obligations.

Promotions and advertising campaigns

Data you send us through advertising forms is used to prepare individual offers and to communicate about your enquiry. If we wish to use your data to send further promotional messages, we will obtain your consent beforehand where the law requires it. You can withdraw your consent at any time.

Operation and security of the website

We may process technical data to ensure the operation, maintenance and security of the website. Where we rely on legitimate interest, we also take into account the rights and interests of visitors.

4. Advertising on Facebook and Instagram

We use the Meta advertising platform to promote our products and services. If you fill in our advertising form on Facebook or Instagram, Meta passes us the data you provided so that we can respond to your enquiry. We use data from these forms for the purpose for which it was provided. For any other purpose we ensure an appropriate legal basis. Meta may also process personal data for its own purposes in accordance with its privacy policies.

5. Disclosure of personal data

To the extent necessary for each purpose, we may disclose your data to contracted processors and other authorised recipients, such as IT support, accounting and delivery providers (Pošta Slovenije, DHL) and services related to order fulfilment. We may also disclose data to manufacturers or suppliers where this is necessary to handle your order, service or warranty claim. We do not sell personal data.

If data is transferred to countries outside the European Economic Area, we ensure an appropriate legal basis and the prescribed safeguards, and we make information about them available to individuals.

6. Retention period

The retention period depends on the type of data, the purpose of processing and applicable legal requirements. Under the Slovenian Prevention of Money Laundering and Terrorist Financing Act, most personal data is kept for 10 years after the end of the business relationship or after the transaction. Data processed for tax purposes is kept for 10 years after the end of the year to which it relates. Data processed on the basis of consent is kept until the consent is withdrawn, unless the law provides otherwise. In some cases the law may require longer retention periods.

After the prescribed periods expire, or as soon as the purpose of processing ceases and there is no longer a legal basis for further retention, personal data is deleted or anonymised. Data processed for one-off events (conferences, meetings, lectures, prize draws, visits and trips) is kept in accordance with applicable law and the rules of the individual event, or until consent is withdrawn.

On receiving a deletion request, we will limit processing to the purposes set out in applicable regulations or internal rules. Data that we anonymise so that it can no longer be linked to a specific person may be kept and processed without a retention limit.

7. Your rights

Under applicable law you have the right to:

• access your personal data;
• rectify inaccurate or incomplete data;
• erasure of data, where the legal conditions are met;
• restriction of processing;
• data portability, where the conditions are met;
• object to processing based on legitimate interests;
• object to processing for direct marketing;
• withdraw consent, where processing is based on it.

To exercise your rights, write to us at info@vesselspa.com. We will respond to requests within the statutory period. If you believe we are handling your personal data unlawfully, you can lodge a complaint with the Information Commissioner of the Republic of Slovenia or with the supervisory authority in your own country.

8. Cookies

Information about the cookies used by this website is in the Cookies section.

9. Security of personal data

We use appropriate technical and organisational measures to prevent unauthorised access, loss, alteration or disclosure of personal data. Only authorised persons who need the data to perform their tasks have access to it.

10. Changes to this privacy policy

We may update this privacy policy from time to time due to changes in law, our services or the way we process personal data. The current version is always published on this page. Last updated: 13 November 2026. For further information you can contact us at info@vesselspa.com.

General terms of purchase

For purchases of products from Moveon d.o.o. (VesselSpa) based on an enquiry and an offer

1. General

The seller is Moveon d.o.o. (details in the Impressum section). By accepting the offer you confirm that you have read and accept these terms.

2. Prices

All prices are in euros and include 22 % VAT. The delivery price is stated in the offer. We reserve the right to correct obvious pricing errors.

3. Offer and payment

The contract is concluded when the buyer accepts the seller’s offer. Payment is possible by bank transfer to the current account (TRR) or by payment card.

4. Delivery and pickup

• Delivery is an option the buyer selects when making the enquiry. If not selected, pickup is at Šercerjeva ulica 22, 4240 Radovljica.
• We ship to Croatia and nearby countries with Pošta Slovenije, and to other countries with DHL.
• The indicative delivery price to Croatia is about €180 for portable and modular units and about €30 for spare parts. For frame units and other destinations the price is agreed separately.
• In-stock items ship immediately. For the rest, delivery takes about 10 working days.

5. Withdrawal from the contract

The consumer has the right to withdraw from the contract within 14 days of receiving the goods without giving a reason. To withdraw, send a clear statement to info@vesselspa.com. You must return the goods within 14 days after withdrawal. The buyer bears the cost of return unless agreed otherwise. The right of withdrawal does not apply to goods made to the buyer’s specification.

6. Warranty and defects

Statutory warranties for defects apply to the products. You receive each manufacturer’s warranty terms with the product. Report a defect to info@vesselspa.com and attach the invoice and a description of the problem.

7. Product information

Output figures (for example litres per hour) are indicative and supplied by the manufacturer. The actual result depends on water temperature and salinity, supply voltage and filter condition. Photos are illustrative.

8. Dispute resolution

For all disputes, disagreements or claims arising from this contract or in connection with it, the court in Kranj has exclusive jurisdiction and Slovenian law applies.

9. Governing law and jurisdiction

Slovenian law applies. For consumers, the mandatory rules of their country of residence apply.

Cookies

What we store in your browser

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Necessary cookies

• pll_language – Remembers the language you chose (Polylang plugin). It contains only a language code, no personal data. (duration: 1 year)

We do not need your consent for necessary cookies.

Analytics and advertising

This website does not use cookies or tools for analytics, advertising or tracking visitors. The enquiry forms do not load third-party cookies.

Advertising on Facebook and Instagram takes place on the Meta platform, outside this website. Meta’s rules apply to data processing on those networks. If we ever add non-necessary cookies to the website, we will load them only after your consent and update this text.

How to manage cookies

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